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What Is a Website URL?

The address that lets you build a business identity on the web, like www.mybusinessname.com

Who Owns The Domain?

You are the owner of the domain. The domain will be registered under your business name.

What happens If I don't renew?

When renew is not done on time, it will only deactivate your website. Once you renew the subscription, it is automatically reactivated.

What is the average time required for a website to go live?

Once you sign up with us, website will be activated instantly and you can check the status in your client login.

Can customers create accounts on my website and view their past orders?

Yes, the customer can create an account and place order, check order status, track Orders, can add wishlist.

Are there any hidden charges other than the ones mentioned on your pricing page?

No other hidden charges, 2% Payment Gateway processing fee on each of your successful sales.

How many products can I upload on my store?

There is no limit on the no of products that you can upload on your web store.

How many categories and subcategories can I have on my store?

There are no restrictions as to the number of categories and subcategories possible. You can add unlimited categories and subcategories on your website.

What are the different notifications I get after I receive an order?

At the time of receiving an new order you shall receive an email and SMS notifying you about the new order.

What are the notifications that my customer would receive after a successful order?

Your customers shall receive an email and SMS notification on placing a successful order. The automatic email shall contain the order details that they ordered.

Do you provide help in designing banners, posters, promotional landing pages etc?

Yes, Banner, Logo design, landing page and a host of other services at extremely affordable prices. You can contact us.

How do we help you with Shipping?

You can process the shipping with your own local courier partner or from our integrated shipping method and it can be updated to your customer via store admin dashboard about the shipping status.

Can I manage charges like COD orders, COD limit, Tax, Shipping?

Yes, you can fix your own charges in the store admin dashboard for COD orders, COD limit, Tax, Shipping.

How to connect the website you purchased with us to your existing domain

Please make sure the following settings has been applied and below has image reference as well

  • set your nameservers to defaults
  • disabled all forwarding on your domain
  • point your domain's A Record to A @ record to the following IP address: 43.204.249.155
  • point your domain's next A Record to A www record to the to the IP address: 43.204.249.155

Will you provide support?

Yes, if you have any questions related to how to connect your domain or any other queries please feel free to email us or you can contact through one of the the phone number listed in the website

How to Check if your domain settings has been applied as instructed above?

Note: It can take 48 hours for any changes to a domain to be recognized across the internet. You can check to see if your domain is ready to start using online store you purchased

Steps:
  • Login to admin dashboard
  • Check the status
  • if it's not yet update system will show it, it's still processing
  • Once it's updated you will be able to start uploading products etc,.

Support


Please feel free to ask us questions, we will be happy to help you


We are always there for you. Whether by live chat, email, or phone

Companies and individuals trust us with their ecommerce business.

Join a growing community of businesses and individuals who trust us to power their ecommerce success. Our platform has helped countless brands and entrepreneurs take their online stores to the next level, thanks to our reliable, user-friendly solutions and unmatched customer support.

We're proud to be the trusted partner for businesses of all sizes, delivering innovative tools and features that drive growth and success. Let us help you unlock your full ecommerce potential!




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